❓ Frequently Asked Questions (FAQ)
🛍️ Shopping & Orders
How can I place an order?
Simply browse our categories, add your favorite items to the cart, and check out securely at kadim-store.com 🛒Do I need an account to order?
No, you can check out as a guest, but creating an account helps you track orders faster 👤✨Can I change my order after placing it?
Contact us immediately after ordering and we’ll do our best to help 📞Can I cancel my order?
Yes, as long as it hasn’t been shipped yet – reach out quickly via email or phone 🚫📦What payment methods do you accept?
We accept major credit cards, PayPal, and secure online payments 💳🧾
🚚 Shipping & Delivery
Where do you ship?
We currently ship within the United States 🇺🇸How long does delivery take?
Most orders are delivered within 3–7 business days, depending on your location 📬How much does shipping cost?
Shipping is calculated at checkout based on your address and selected items 🚚Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount – check our promotions banner 🎉How can I track my order?
You’ll receive a tracking number by email once your order is shipped 📦🔍
🔄 Returns & Refunds
What is your return policy?
You can return items within 14 days of delivery if they are unused and in original packaging 🔁📦How do I start a return?
Contact us at info@kadim-store.com and we’ll guide you through the process ✉️Do you offer free returns?
Return shipping is the customer’s responsibility unless the item was faulty 🚚❌When will I receive my refund?
Refunds are processed within 5–7 business days after we receive the returned item 💰Can I exchange an item?
Yes, if it’s in stock – contact us for assistance 🔁
👶 Products & Availability
Are your kids' products safe?
Absolutely! All our children’s products meet safety standards and are selected with care 👶✅Do your beauty products contain natural ingredients?
Yes, we offer many clean and natural skincare options 🌿💄How can I know if an item is in stock?
Availability is shown on the product page – if it’s out of stock, it will say so 📱Can I get notified when a product is back in stock?
Yes, sign up for back-in-stock alerts on the product page 📩Do you offer gift wrapping?
Not at the moment, but we’re working on it 🎁😉
💬 Customer Support
How can I contact customer service?
Email us at info@kadim-store.com or call 📞 +1 (253) 389-7577 – we’re happy to help 💬What are your customer service hours?
Monday to Friday, 9 AM – 5 PM PST 🕘🕔Do you speak other languages?
We currently offer support in English 🇺🇸Where are you located?
Our office is at 207 Meridian Ave E, Edgewood, WA 🗺️Can I visit your store in person?
We are currently online only – shop anytime at kadim-store.com 🛍️💻
🎁 Extras & Offers
Do you offer discounts or promotions?
Yes, check our homepage banner and sign up for our newsletter 📩🎉Can I get a gift card?
Gift cards are coming soon – stay tuned 💳🎁How do I use a promo code?
Enter it at checkout in the promo code box before payment 🏷️Do you offer bundles or sets?
Yes, look for combo deals in each category – perfect for gifting 🎀