🔄 Refunds & Returns – We’ve Got Your Back 🤝

At KADIM LLC, we want you to love every item you receive from us 🛍️
But hey, we get it — sometimes things don’t work out, and that’s totally okay 💌
We’ve made our return & refund process as smooth and friendly as your favorite cozy blanket 🧸

📦 What Can Be Returned?

You can return most items within 14 days of delivery, as long as:

  • The item is unused 🧼

  • It’s in the same condition you received it 🧺

  • It’s in its original packaging 📦

🚫 Sorry, we can’t accept returns on:

  • Final sale items

  • Gift cards

  • Opened beauty or hygiene products

  • Items damaged by misuse

💰 Refunds – Easy & Fair

Once we get your return and inspect it, we’ll let you know if the refund is approved ✅
If yes:

  • Your refund will be sent to your original payment method 💳

  • It usually takes 5–7 business days to appear (depending on your bank) 🕒

No hidden fees, no stress — just fairness 🤍

📨 How to Start a Return?

Super simple:

  1. Email us at info@kadim-store.com

  2. Include your order number and reason for return

  3. We'll send you instructions (and a virtual high five 🙌)

📦 Return shipping is usually at your expense unless the item was damaged or we made a mistake – in that case, we’ve got you covered 💪

🔁 Exchanges

Need a different size, color, or item?
We’re happy to help with exchanges, as long as the product is in stock 🎨
Just mention it in your return request, and we’ll take care of the rest 🛍️

🚚 Lost or Damaged Items?

Oh no! 😢 If your order arrived damaged or went missing, please contact us ASAP — we’ll make it right:

  • Send us a photo of the damage

  • Or let us know the tracking issue

  • We’ll send a replacement or refund depending on the case 💥

💬 Questions?

We’re always here to help 💚
Email us at info@kadim-store.com or call 📞 +1 (253) 389-7577
We’re not bots — just real people who care